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By Gateway & By Transaction Type

By Gateway

This report allows you to view your declines sent to FlexPay by the gateway they were processed on and their approval rate for your selected date period. The transactions are grouped weekly from Sunday-Saturday and by hovering your mouse cursor over the chart, a preview of the breakdown by Approved/Declined will appear.

The bottom section of the report gives you a more detailed view. The Gateway Name is the label for the Merchant Account as was defined when the account was configured. The Gateway type is the underlying payment gateway where the transactions are being processed.

You can drill down by clicking on any of the gateways and get a weekly breakdown. If you select a specific week, you will see details per day. The percentage values indicated in parenthesis, correspond to the approval rate for each type of transaction.

Note: You can export any of the reports or their respective transactions at any point from the Export option located below the date range menu. Please visit How to export Reports or Transactions from the Client Portal for more details.

By Transaction Type

This report will give you the ratio between transactions that were approved for the selected date period to those that were declined.

The bottom section will break it by transaction type.

You can drill down by clicking on any of the transaction types and get a weekly breakdown. If you select a specific week, you will see details per day.

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