The second reporting feature allowing visibility to the overall performance of your account as previously mentioned in the article Decline Salvage Performance Report is Transactions. From the Transactions section, you can track and reconcile declines either by the transactions or by the sales. In this article, we will look at the transaction aspect.
Overview
This report allows you to view your declines sent to FlexPay by transaction type (authorize, capture, charge, refund, void) for the selected date period. The transactions are grouped weekly from Sunday-Saturday and by hovering your mouse cursor over the chart, a preview of the breakdown by transaction type will appear.
In the summary table below the bar chart report, the transactions grouped weekly can be individually expanded for details by weekly period. Simply click on the green weekly period to drill down that period.
The drill down table will report the transactions by day and ordered by most to least recent.
