General

​How does FlexPay increase my revenue?
To first understand how FlexPay can increase your business revenue, it is important to grasp why you are losing so much of your transactions and how it can ...
Mon, Feb 4, 2019 at 4:38 PM
How does FlexPay work?
FlexPay is an enhanced payment gateway that uses AI -driven machine learning to help you minimize your credit card declines. It analyzes the data sent with ...
Fri, May 10, 2019 at 10:27 AM
Why was only a part of my transaction batch posted back to my CRM?
FlexPay processes batch files in slices. This means that a large batch is subdivided into smaller batches and processed throughout the day. Depending on whe...
Wed, Jan 30, 2019 at 11:02 AM
How do I export a file
Regarding reporting you will be able to export the information on an excel file. Some reports will be clearly indicated by the the word Export  with a downw...
Tue, Jan 29, 2019 at 2:11 PM
How do I search by date
In the FlexPay platform, you can search/filter for data by choosing a specific date or date range.  At the top right of the page, below your account use...
Tue, Jan 29, 2019 at 2:24 PM
How do I access FlexPay's API endpoint
FlexPay's endpoints are located at: https://api.flexpay.io/v1/gateways/charge   https://api.flexpay.io/v1/gateways/authorize   To initia...
Thu, Apr 25, 2019 at 12:27 PM
What are considered Initial transactions
Initial transactions are transactions never before processed by the client on their end. When these transactions are submitted to FlexPay, the first attempt...
Fri, May 10, 2019 at 10:27 AM
What is the referenceData
ReferenceData, a unique ID received from the gateway when a transaction is declined. The referenceData links the original FlexPay payment attempt to the sub...
Thu, Apr 25, 2019 at 2:36 PM
How can I find a specific transaction in FlexPay
There are two ways to look up a particular transaction within the FlexPay UI under the Transactions Section. 1.    Merchant Transaction ID located in...
Tue, May 14, 2019 at 11:36 AM